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Learning and Performance Awards
Congratulations to the following 2009 CNY BEST Winners
Organization
Time Warner Cable

Enhanced Division Training Program
The newly created Central New York Division of Time Warner Cable is operated with 1,600 employees. With the challenges of geography, diverse product and service lines and a multi-generational workforce, the traditional ways of delivering training needed to adapt to become a sustainable competitive advantage for our organization. To capitalize on this opportunity, we enhanced our current training program to meet the needs of our changing workforce and began the transitions into a regional model.
Organization (Not-for-Profit)
Greater Syracuse Chamber of Commerce, CNY Works, OCM BOCES, Work Keys Center at Syracuse University, Literacy Volunteers of Greater Syracuse, and Partners in Learning

Contextualized Workplace Literacy Program
Onondaga County currently has over 10,000 immigrant adults. The immigrant population is a viable resource for employment but they often lack the necessary skills to keep jobs, improve their wages, and move up to the next job title at the same business. The goal of this collaborative program is to improve English literacy gains and increase wages of the English as a Second Language employees at four employer sites.
Consultant
New Horizons Computer Learning Center of Syracuse

During 2008, New Horizons trained 6,115 students. As a training company, we pay attention to providing opportunities for our employees to develop including online training material, certification programs, lunch-and-learn sessions, and special Mentored Learning sessions. Development opportunities are created for instructors, account executives and the management team. After training and listening to our customers, the training department was inspired to create custom course offerings and developed workshops to fulfill needs of our clients. New Horizons of Syracuse is #16 in customer satisfaction scores of 1,165 Learning Solutions Partners worldwide.
Individual
Chuck Durante

Chuck Durante works with a broad range of students. Many have just lost their jobs. He helps them develop skills that many of them take directly into the work place. Using his professional and educational background, he has helped to expand the learning horizons of over 600 students. As an educator, Chuck plans and develops classes and activities that fit the needs of his students, which include traditional and nontraditional students as well as people making transitions in their lives. Chuck helps his students set and achieve their goals. He does this by listening, acting as teacher, coach and friend.
Recognizing excellence in
learning and performance practices in the CNY area.
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